Features that replace printouts

Velcomo brings house rules, instructions, recommendations and guest communication together in one complete guide behind a single link.

House rules and property information

All stay rules in a readable form — no wall of text.

  • Check-in, check-out and directions
  • WiFi with a copy-password button
  • Quiet hours, pets, smoking, parking
  • Emergency contact and nearest pharmacy

Appliance instructions with video

Short clips instead of explaining over the phone.

  • Appliance card with photo and steps
  • Clip from your phone or a YouTube / Vimeo link
  • Categories: kitchen, bathroom, heating, entertainment
  • Common issues and quick fixes

Local recommendations

Your picks instead of random search results.

  • Restaurants, cafés, attractions, shops
  • Photo, short description and distance
  • One-tap navigation
  • Ideas for rainy days and for families

Reviews and host chat

Solve problems during the stay, collect reviews before departure.

  • Guest messages in one place
  • Review request on the departure day
  • Internal feedback before it reaches a portal
  • Email notifications for the host

Pro highlights

PRO

AI assistant

Answers guests' most frequent questions 24/7, based on your guide.

Dynamic translations

Every guide and message is translated on the fly into the guest's language.

Booking.com and Airbnb integration

Reservations sync automatically — stays and guest links are created for you.

Online payments

Collect the balance, deposits and paid extras straight from the guide.

Included in every plan

AI translation

Write the content once and the guide is available in your guests' languages. Translations stay editable.

No installation

The guide opens in the browser from the link you send by email. It also works offline after the first visit.

Always current

Change the check-out time once in the dashboard — every guest sees it, no reprinting.